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Frequently Asked Questions

Here's a list of questions I'm commonly asked, if you can't find the answer to your question in this list then please get in touch via the Get in Touch page

 

I am not very technically minded, please can you explain how I buy one of your downloadable patterns?
When you see a pattern you want to buy, click the "add to cart" button next to it. (If you want to carry on shopping in my store you can continue to browse to your heart's content and add more patterns to your cart. If you get a bit carried away, don't worry, you will have the opportunity to remove any items you don't want to buy before you checkout.) When you're done with your shopping trip, click on your shopping cart button which you will find near the top of the page. Follow the check-out instructions which come up to pay for your patterns via Paypal or credit card. As you are buying a downloadable item you only need to enter your email address, you do not need to enter your actual home address. Once your payment has completed you will receive an email with a link to download you pattern/s. Click on this link and save the patterns to your computer. It is important that you do this as soon as possible as the download link/s on this email will only be valid for 48 hours.
I'm not familiar with an abbreviation/technique in one of your patterns, can you explain it please?
All of my patterns include a list of abbreviations of any terms used but in addition you can also find a full list on the Pattern Support page of this website. Additionally, on the Pattern Support page, I have added links to video tutorials for some of the more technical techniques which can be difficult to explain in words. If you still don't find the answer to your query then please get in touch via the Get in Touch page
Do you sell hard copies of your patterns?
I personally only sell PDF downloads of my patterns but it is possible for you to buy a printed out version of any of my patterns from your Local Yarn Store (LYS) if they are participating in Ravelry's LYS In store pattern service. Ask at your LYS for more details.
Do your lace patterns come only in charted form?
A lot of my lace patterns come in both written and charted form but some of the more complex lace patterns come in charted form only as it really would be very cumbersome for both me to write out and for a user to read. In all of my pattern listings it is stated if the lace pattern is in written form, charted form or both so please take care to check. However, there is no need to be scared of charted lace patterns - it is very straightforward and most lace knitters find reading from a lace chart much easier than reading long-hand written out instructions. You will find instructions on how to read lace charts on the Pattern Support page of this website.
Do I need a Paypal account to buy from your shop?
No. You can pay by credit or debit card or by Paypal. Check-out is guaranteed to be straightforward, safe and secure whichever method of payment you choose, your card details will not be stored or even seen by me.
I'd like to sell finished garments made from you patterns, do you allow this?
Yes, absolutely, you need to visit the Licensing page of this website to obtain a license to knit and sell garments made from any of my patterns. You cannot sell any garments made from any of my patterns unless you have purchased a license from me. legal action will be taken against anyone found to be selling garments made from any of my patterns without the correct valid license. My licences are very reasonably priced and range from just 1 pattern to an unlimited number of garments made from all of my patterns.
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